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We clarify your questions.
Find quick answers to your questions about the hotel, reservations, services and everything you want to know before your stay.Booking process
- Does the hotel have daily activities?The Convento do Espinheiro offers a program of activities that varies throughout the week and the time of year. Available experiences may include guided tours of the convent, wine tastings, workshops, live music, and other activities.
You can keep up to date with the hotel's activities and news by subscribing to our newsletter, available through the registration form on our website. During your stay, we recommend checking the schedule at the Reception. - What time is check-in? Is it possible to check in early?
Check-in is from 3:00 PM. For early check-in, please contact the reception at (+351) 266 788 200 or via email: reservations@conventodoespinheiro.com.
- What time is check-out? Is it possible to have a late check-out?
Check-out is by 12:00 PM. For more information regarding late check-out, please contact the reception at the number (+351) 266 788 200 or email: reservations@conventodoespinheiro.com.
- What is the cancellation policy?
The cancellation conditions depend on the selected rate and offer. Please consult the conditions shown at the time of booking or in the confirmation.
- Is there parking?Yes, there is a free outdoor car park where you will also find 6 electric charging points.
- Where is the Hotel? How to get to the Hotel?The Convento do Espinheiro Historic Hotel & Spa is located at the exit of Évora towards Estremoz, just 8 minutes from the city's historic center.
Car
The hotel is easily accessible by car, being located about 1h30 from Lisbon. From Lisbon, take the Vasco da Gama bridge and then continue along the A2 until the start of the A6. Continue on the A6 until the second exit for Évora (exit No. 6). GPS – latitude 38º. 36`. 3″ n / longitude = 7º . 53`. 18″ w / altitude = 278 meters.
Arrival by Train / Bus
If you are traveling by train or bus, the Évora station is about 10 minutes from the hotel. It is also possible to arrive by taxi or request a private transfer, upon advance reservation. - Does the hotel have a gym?Yes. Our gym is open from 08:00 to 21:00 and offers different fitness equipment according to your preferences. For more information, please consult our Sports and health page.
- What time is breakfast?
Buffet breakfast is served from 7:30 am to 10:30 am at the Divinus restaurant.
- What are the restaurants? How do I book a restaurant?Divinus – Open every day for dinner, between 7:00 PM and 10:00 PM. We recommend advance reservation. Subject to availability.
Olive – Open for dinner every day except Tuesday and Wednesday, from 7:00 PM to 10:00 PM. We recommend advance reservation. Subject to availability. Opening hours may vary depending on the time of year, so we recommend confirmation before your arrival, or at the Reception.
Bar Claustro – Open daily, Bar Claustro invites you to enjoy a relaxed meal, serving lunches, dinners and snacks throughout the day.
Pool Bar – Seasonal. During the summer months, it is open between 11:30 AM and 7:30 PM. Serves meals and snacks until 5:30 PM
Reservations can be made at the Reception; by phone at (+351) 266 788 200 or by e-mail at reservations@conventodoespinheiro.com. - Is there any special offer?
Find out more on our offers page.
- How can I book a transfer from the airport to the Hotel?
The transfer service can be booked by our reception team by calling (+351) 266 788 200 or via email: reservations@conventodoespinheiro.com.
- Can cots and/or extra beds be added to the rooms?
Cots (up to 2 years old) can be added to the hotel rooms free of charge (subject to availability). An extra bed costs €65 per night/room, which includes towels, bathrobe, amenities and buffet breakfast for the additional person.
- Does the resort have a pool?
We have a tranquil outdoor “infinity” pool surrounded by gardens and a bar (open seasonally) and a children’s pool next to the pool’s waterfall. We also have a heated indoor pool in the health club (swimming caps are mandatory; children under 16 are not admitted between 1pm and 7pm).
We provide one towel per day per person for use by the pools.
- What to do in the local area?
Évora, a city of undeniable beauty, rises gracefully above the Alentejo landscape and has been a UNESCO World Heritage Site since 1986. Rich in history and culture, and renowned for its gastronomy and wines, Évora invites you to discover the true flavours of the Alentejo region. Lose yourself in its countless restaurants, tucked away along medieval streets and alleys and all embraced by the ancient Roman wall. Take a stroll through what feels like an open-air museum, either on foot or during a charming carriage ride.
Beyond this fabulous city, the region offers a wealth of experiences: visit renowned wine estates for tastings of exceptional wines and regional delicacies, enjoy horse riding, hunting or fishing trips, or embark on an adventure with safaris, canoeing, hot air balloon rides, an exhilarating go-kart race, scenic flights over the Alentejo or even a daring parachute jump. For a more relaxed experience, visit the Clock Museum, the Évora Museum or the Cadaval Palace. In Évora, there is always more to discover.
Contact our reservations team and we will be delighted to design a personalised itinerary to help you explore the very best of the Alentejo.
- Does the resort have spa facilities?
Discover the award-winning spa at Convento do Espinheiro! Select a treatment to experience tranquility. For more information, discover the spa.
- Is the hotel wheelchair friendly?Yes. Convento do Espinheiro has adapted access and, whenever the structure of the historic building has allowed it, ramps have been installed to facilitate circulation. However, due to the architectural characteristics and heritage value of the building, some areas may have accessibility limitations.
The hotel has an adapted room in the Deluxe Garden View wing.
To ensure the most comfortable stay possible, we recommend that you contact us before your arrival so that we can answer all your questions or concerns. - Is there free Wi-Fi?Yes, the entire hotel is covered with free Wi-Fi. To access it, simply choose the user Convento Clientes. No password will be required.
- How can I apply for a job at the company?
Please send your C.V. to the following email address: rh@conventodoespinheiro.com.
- Need more information about reservations?
Please, send your request to the following email: reservations@conventodoespinheiro.com.
- How to schedule a visit with our wedding experts?
Please send your request to the following email: weddings@conventodoespinheiro.com.
- Does the hotel have meeting rooms?
We have unique spaces for your meetings and events, please send your request to the following email: sales@conventodoespinheiro.com.

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